Screening Reports, Inc. cost you an apartment?

Who Screening Reports, Inc. is and who relies on its reports

Screening Reports, Inc. is a resident screening company based in Miramar, Florida. It describes itself as a national provider of background screening services for the multifamily housing industry, serving rental property managers and building owners, and says it has been developing its services for more than 20 years. The CFPB’s list of consumer reporting companies says Screening Reports, Inc. is a division of BetterNOI.

The company’s FAQ says a resident screening report may include information about your credit, criminal and rental housing history, plus verification of your employment or income. The CFPB listing adds that reports may include eviction reports, sex offender searches and OFAC searches. Landlords use these reports to approve, deny or attach conditions, like a larger deposit, to your application.

Errors that show up on tenant screening reports

• Evictions without the outcome. An eviction case reported as if you lost it, when it was dismissed, settled or decided in your favor.
• Wrong-person records. Eviction or criminal cases belonging to someone with a similar name.
• Duplicates. One court case reported as several.
• Credit errors. Accounts or collections that are not yours, or balances that are wrong.
• Old records. Non-conviction records and other adverse items more than seven years old, which the FCRA generally bars.
• Dispute failures. A dispute closed without a real review or a written answer.

How to dispute Screening Reports, Inc.

1. Get your report. The company’s FAQ says you can request a copy by phone at (888) 219-9057 or by mail. For a mail request, include your full name, date of birth, the last four digits of your Social Security number, and your most recent address. Mail it to Screening Reports, Inc., 2900 Monarch Lakes Blvd, Suite 201, Miramar, FL 33027.
2. Confirm the right company. The company says it only has files on people who applied through one of its rental housing clients. Check the landlord’s denial notice to make sure Screening Reports, Inc. prepared your report.
3. Send your dispute. The FAQ says that if you applied with a community that uses Screening Reports, Inc., you can dispute the completeness or accuracy of any item, and it directs you to its contact page. Putting your dispute in writing, by mail to the Miramar address, gives you a record.
4. Identify each item. Give the court, case number and county for each eviction or criminal record, and say exactly what is wrong.
5. Attach proof. Dismissal orders, judgments in your favor, satisfaction of judgment, settlement agreements, receipts, your ID, and anything showing a record is not yours.
6. Tell the landlord. Let the property manager know you have disputed and ask it to hold the unit or reconsider once the report is corrected.
7. Track the deadline. A consumer reporting agency generally must complete its reinvestigation within 30 days of receiving your dispute and send you written results within five business days after it finishes (15 U.S.C. § 1681i). The company’s FAQ says that if an item is found inaccurate, incomplete or unverifiable, it will delete or modify it and notify the communities that used the report.

How to contact Screening Reports, Inc.

• Report requests (phone): (888) 219-9057, per the company’s FAQ
• Customer service phone: (954) 526-6110, per the company’s contact page and CFPB listing
• Mailing address for disputes and file requests: Screening Reports, Inc., 2900 Monarch Lakes Blvd, Suite 201, Miramar, FL 33027, per the company’s website and CFPB listing
• Online contact: the company’s contact page, which its FAQ points to for disputes and complaints

Your rights under the FCRA

• Accuracy (§ 1681e(b)). Screening Reports, Inc. must follow reasonable procedures to assure maximum possible accuracy. Reporting an eviction filing without its outcome, or matching records by name alone, can fall short.
• Adverse action notice (§ 1681m). If a landlord denies you or adds conditions because of the report, it must tell you, name the screening company, and tell you about your right to a free copy and to dispute.
• Reinvestigation (§ 1681i). The company must reasonably reinvestigate your dispute free of charge and correct or delete anything inaccurate, incomplete or unverifiable.
• Reporting time limits (§ 1681c). Civil suits and judgments and arrest records generally cannot be reported after seven years (or until the statute of limitations runs, if longer), and most other adverse non-conviction information is limited to seven years.
• Your file (§ 1681g). You have the right to see all the information in your file and its sources.

Can you sue Screening Reports, Inc.?

You may be able to sue if Screening Reports, Inc. reported inaccurate or outdated information about you because it did not use reasonable procedures, or failed to reasonably reinvestigate your dispute, and you were harmed, for example by losing an apartment, paying a higher deposit, or having to find costlier housing.

• Negligent violations (15 U.S.C. § 1681o): actual damages, such as extra housing costs, moving costs and emotional distress, plus attorney’s fees and costs.
• Willful violations (§ 1681n): actual damages or statutory damages of $100 to $1,000, punitive damages, and attorney’s fees and costs.
• Deadline (§ 1681p): generally two years after you discover the violation, and no later than five years after it happened.

We did not find a CFPB, FTC or state enforcement action against Screening Reports, Inc. If the error came from a credit bureau or a court record vendor, those companies may share responsibility.

FCRA Attorneys handles these cases on contingency. No fee unless we win.

Get a free case review

Don’t wait. If a Screening Reports, Inc. report cost you a rental, save the denial notice, the report and your dispute, and request a free case review. FCRA Attorneys has offices in Dallas, Houston, Chicago, Los Angeles and Atlanta, and files FCRA cases in federal court nationwide, directly or with local counsel.

Questions about suing Screening Reports, Inc.

Can I sue Screening Reports, Inc.?

Yes, if the facts support it. Screening Reports, Inc. prepares resident screening reports that landlords use to decide on rental applications, which makes it a consumer reporting agency under the FCRA. You may have a claim if it reported inaccurate information without reasonable procedures, or failed to reasonably reinvestigate your dispute.

Does Screening Reports, Inc. have a file on me?

Only if you applied for housing with one of its rental housing clients. The company says it only has files on people who submitted rental applications through its clients. If you were turned down, the landlord's adverse action notice should name the screening company it used.

Who owns Screening Reports, Inc.?

The CFPB's list of consumer reporting companies says Screening Reports, Inc. is a division of BetterNOI. Its website also carries BetterNOI branding.

What does it cost to bring a case?

There is no fee unless we win. FCRA Attorneys handles these cases on contingency, and the FCRA lets a successful consumer recover reasonable attorney's fees and costs from the company.

Related reading

• How to Dispute a Tenant Screening Report: Evictions, Sealed Records and Wrong-Person Errors
• Denied an Apartment Because of a Background Check: What to Do in the First Week
• Criminal Record Apartment Rights: What Landlords Can and Cannot Do

Sources

• CFPB consumer reporting companies list: Screening Reports, Inc. (tenant screening; division of BetterNOI; Miramar, FL address and phone)
• Screening Reports, Inc.: FAQ (how to request a copy of your report; how to dispute; what a report includes)
• Screening Reports, Inc.: Contact (Miramar, FL address; customer service phone)
• Screening Reports, Inc.: About Us (national provider of background screening for the multifamily industry)

Updated November 2026. This page is general information, not legal advice.