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Asurint · Employment & tenant background checks

Asurint report listed an eviction that isn't yours?

Asurint is a Cleveland, Ohio background screening company that serves employers and landlords. If an Asurint report attached another person's eviction or court record to you, even though the birth date or Social Security number didn't match, the Fair Credit Reporting Act gives you the right to dispute it and, in the right case, to sue.

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Who Asurint is and who relies on its reports

Asurint is a background screening company founded in 2005. The CFPB’s list of consumer reporting companies gives its mailing address as a P.O. box in Cleveland, Ohio, and the company’s March 2026 press release carries a Cleveland, Ohio dateline. Asurint offers employment, tenant and government screening, and says it performs more than 10 million background screens a year. Court filings have named the company as One Source Technology, LLC, doing business as Asurint.

Asurint’s reach in rental housing has grown. In July 2024, TransUnion announced a collaboration under which its TruVision Resident Screening product includes Asurint’s criminal background reporting. That is a business partnership; we found nothing showing that TransUnion owns Asurint. In March 2026, Asurint announced that its owner, the private equity fund A&M Capital Partners (AMCP), had acquired Contemporary Information Corporation (CIC), a Georgia provider of criminal public records and housing data for tenant screening. Asurint said CIC brings more than 36 million housing court records.

More eviction data can mean more chances for a mismatch. When a database holds millions of housing court cases, the question is whether the screening company checks that a record actually belongs to the applicant before it reports it.

How another person’s eviction ends up on your report

Eviction cases are some of the weakest records for matching. Many housing court filings list only the tenant’s name and the property address, sometimes with “and all other occupants.” They rarely include a full date of birth, and almost never a Social Security number. A screening company that matches on name alone can attach someone else’s eviction to you.

The most telling sign is a mismatch the company already had in hand. If you gave your date of birth and Social Security number with your application, and the report lists an eviction tied to a different birth date, a different SSN, or an address you never lived at, the company had information pointing away from you. Reporting the record anyway is the kind of problem the FCRA’s accuracy requirement targets.

Asurint has faced FCRA claims over other kinds of records too. In December 2023, a Georgia man filed a proposed class action in the U.S. District Court for the Northern District of Georgia, Newsome v. One Source Technology, LLC, alleging that Asurint reported Florida juvenile records that had been expunged and that he was denied a job as a result. Those are allegations, not findings, and we do not state how the case ended.

Errors that show up on Asurint reports

  • Wrong-person evictions. An eviction case of someone with the same or a similar name.
  • Identifier mismatches. Records reported even though the birth date or Social Security number on the record does not match yours.
  • Shared-address matches. A relative’s or prior tenant’s case attached to you because of the address.
  • Missing outcomes. An eviction filing reported without the dismissal, settlement or judgment for the tenant.
  • Duplicates. One case listed more than once.
  • Expunged or sealed records. Cases a court cleared that still appear.

How to dispute Asurint

  1. Find out who screened you. The landlord’s or employer’s adverse action notice should name the screening company. If it names TransUnion, ask both companies for your file.
  2. Get the full report. Asurint’s candidate assistance page has options to request a copy of your background report and to dispute it, and lists 1-800-906-1674. The CFPB notes that Asurint will provide a free report if you request one and it has a file on you.
  3. Mark every record that is not yours. For each one, note the case number, court, filing date, and the name, birth date, SSN or address shown.
  4. Show the mismatch. Attach your ID and proof of your date of birth and SSN (redact all but the last four digits), plus your address history showing you never lived at the property in the case.
  5. File the dispute. Use Asurint’s online dispute option and keep a copy and confirmation, or write to the Cleveland address on the CFPB’s listing by a method you can track.
  6. Tell the landlord or employer. Let them know you have disputed and ask them to hold their decision.
  7. Track the 30 days. A consumer reporting agency generally must complete its reinvestigation within 30 days of receiving your dispute (15 U.S.C. § 1681i(a)(1)).
  8. Keep everything. The denial, notices, the report, your dispute and every response.

How to contact Asurint

Asurint’s dispute page and copy request page list:

  • Online: forms to dispute your report and to request a free copy
  • Phone (disputes and copies): 1-800-906-2034
  • Email: [email protected]
  • Fax (disputes): 1-216-916-4190
  • Mail: Asurint, P.O. Box 14730, Cleveland, OH 44114

Asurint’s candidate assistance page also lists 1-800-906-1674 (toll-free) and +1-216-206-6348 for international callers. To get everything in your file, Asurint says to email or mail your request with a government-issued ID.

Your rights under the FCRA

  • Accuracy (§ 1681e(b)). Asurint must follow reasonable procedures to assure maximum possible accuracy of the information it reports. Ignoring a birth date or SSN that does not match can fall short of that standard.
  • Reinvestigation (§ 1681i). Disputed information must be reasonably reinvestigated, free of charge, and corrected or deleted if it is inaccurate, incomplete or unverifiable.
  • Adverse action notice (§ 1681m). A landlord or employer that takes adverse action based on a report must name the screening company and tell you about your right to a free copy and to dispute.
  • Employment rules (§ 1681b(b) and § 1681k). For job screening, the employer must get your authorization and give you the report before acting on it, and Asurint must follow extra procedures for adverse public records.
  • File disclosure (§ 1681g). You can see the information in your file and where it came from.
  • Reporting time limits (§ 1681c). Arrest records and most other adverse non-conviction information generally cannot be reported after seven years.

Can you sue Asurint?

Yes, in the right case. As a consumer reporting agency, Asurint must follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. § 1681e(b)) and must reasonably reinvestigate your dispute, generally within 30 days (§ 1681i). When it reports public records for employment purposes, § 1681k requires it either to notify you at the time or to use strict procedures to keep those records complete and up to date. Section 1681c bars reporting most non-conviction records, such as arrests, that are more than seven years old, with an exception for some high-salary jobs. If Asurint put someone else’s record on your background or tenant screening report, showed a dismissed or sealed case as open, or ignored your dispute, you may have a claim.

You generally must file an FCRA lawsuit within two years after you discover the violation and no later than five years after the violation occurred (15 U.S.C. § 1681p).

What you may recover. For a negligent FCRA violation, you may recover actual damages, such as lost housing, application fees, higher deposits or rent, lost wages and emotional distress, plus attorney’s fees and costs (15 U.S.C. § 1681o). For a willful violation, you may recover actual damages or statutory damages of $100 to $1,000, punitive damages, and fees and costs (§ 1681n).

FCRA Attorneys takes these cases on contingency. No fee unless we win.

Get a free case review

An FCRA lawsuit generally must be filed within two years after you discover the violation and no more than five years after it occurred (15 U.S.C. § 1681p). If an Asurint report listed an eviction or record that belongs to someone else, save the denial, the notice, the report and your dispute, and request a free case review. FCRA Attorneys has offices in Dallas, Houston, Chicago, Los Angeles and Atlanta, and files FCRA cases in federal court nationwide, directly or with local counsel.

Questions about suing Asurint

Can I sue Asurint?

Yes, if the facts support it. Asurint prepares background reports for employers and landlords, which makes it a consumer reporting agency under the FCRA. You may have a claim if it reported another person's eviction or court record without reasonable procedures to assure accuracy, or failed to reasonably reinvestigate your dispute.

Is Asurint part of TransUnion?

No, not based on anything we found. In July 2024, TransUnion announced a collaboration in which its TruVision Resident Screening product includes Asurint's criminal background reporting. That is a partnership, not an ownership relationship. Asurint describes itself as a portfolio company of A&M Capital Partners. If your report came through TransUnion's product, both companies may have obligations, and a lawyer can sort out who prepared which part.

What is Asurint's legal name?

Court filings have named the company as One Source Technology, LLC, doing business as Asurint. A lawyer can confirm the right entity to name in a lawsuit.

What does it cost to bring a case?

There is no fee unless we win. FCRA Attorneys handles these cases on contingency, and the FCRA lets a successful consumer recover reasonable attorney's fees and costs from the company.

Related reading

Sources

Updated November 2026. This page is general information, not legal advice.

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