No fee unless we win|Helping people nationwide|The company that broke the law pays our fees
Mon–Fri 8:30–6 CT · Online review 24/7
Free case review(888) 498-9533Start My Review

Ferretly · Social media background screening

Ferretly social media report cost you a job?

Ferretly screens people's public social media and online content for employers and other organizations. If a Ferretly report pinned someone else's account on you or flagged your posts inaccurately, the Fair Credit Reporting Act gives you rights and may let you sue.

See If I Have a CaseCall or Text (888) 498-9533

Who Ferretly is and who relies on its reports

Ferretly International, Inc. is a social media screening company based in Easton, Maryland. Its website describes an AI-powered platform that reviews public social media content, including posts, images and video, for hiring and workforce screening, investigations, and vetting of creators and brand partners. It also offers continuous monitoring, so flags can come up after you are hired, not only before.

The CFPB includes Ferretly in its list of consumer reporting companies under employment screening, and says Ferretly analyzes and surfaces behaviors from publicly sourced information, including social media platforms and other online sources.

Why the FCRA covers social media screening

A social media report used to decide whether you get or keep a job is a consumer report. The FTC made this point in a 2011 letter about Social Intelligence Corporation, a different social media screening company: staff wrote that Social Intelligence was a consumer reporting agency because it assembled or evaluated information that employers used in deciding whether someone was eligible for a job, and that FCRA obligations “apply equally in the social networking context,” including reasonable steps to ensure the maximum possible accuracy of information reported from social networking sites. That letter was not about Ferretly, but the same rules apply to any company doing this work. We found no regulator action against Ferretly itself.

Errors that show up on social media screening reports

  • Wrong-person accounts. A profile belonging to someone with your name gets attached to your report.
  • Missing context. A joke, a quote, a lyric, a news share or a post criticizing bad behavior gets flagged as the behavior itself.
  • Automated misreads. Images or video classified as violent, sexual or drug-related when they are not.
  • Other people’s content. Comments, reposts or tagged photos treated as your own statements.
  • Old items. Adverse items from many years ago, even though most adverse non-conviction information generally cannot be reported after seven years.
  • Dispute failures. No response, or a dispute closed without a written explanation.

How to dispute Ferretly

  1. Request your report. The CFPB listing says Ferretly provides a free report by email request. Email [email protected] and ask for a copy of any report Ferretly prepared about you and the list of everyone who received it.
  2. Put your dispute in writing. Email [email protected]. Ferretly’s privacy policy lists its mailing address as 23 S Harrison Street, Easton, MD 21601; the CFPB listing shows 16 N. Washington Street, Suite 102, Easton, MD 21601. If you mail a dispute, use a trackable method and keep proof of delivery.
  3. Identify each flagged item. List each account, post, image or video you dispute and explain why it is wrong.
  4. Attach proof. Screenshots of the full post or thread, proof of which accounts are yours, and your ID.
  5. Tell the employer. Let it know you have disputed and ask it to hold its decision until you have the result.
  6. Keep copies. Save the report, notices, your dispute and every reply.
  7. Track the deadline. A consumer reporting agency generally must complete its reinvestigation within 30 days of receiving your dispute and send you written results within five business days after it finishes (15 U.S.C. § 1681i).

How to contact Ferretly

  • Report requests and disputes (email): [email protected], per Ferretly’s CFPB listing and privacy policy
  • Consumer phone: 833-337-7385, per Ferretly’s CFPB listing
  • Mailing address: 23 S Harrison Street, Easton, MD 21601 (Ferretly privacy policy); the CFPB listing shows 16 N. Washington Street, Suite 102, Easton, MD 21601
  • Online request form: none listed; the CFPB listing says requests are by email

Your rights under the FCRA

  • Accuracy (§ 1681e(b)). Ferretly must follow reasonable procedures to assure maximum possible accuracy. Matching accounts by name alone, or flagging content stripped of its context, can fall short.
  • Disclosure and authorization (§ 1681b(b)(2)). An employer generally must give you a clear, standalone disclosure and get your written permission before ordering the report.
  • Pre-adverse action notice (§ 1681b(b)(3)). Before acting on the report, the employer generally must give you a copy and a summary of your rights, so you can respond.
  • Reinvestigation (§ 1681i). Ferretly must reasonably reinvestigate disputed information free of charge and correct or delete anything inaccurate, incomplete or unverifiable.
  • Reporting time limits (§ 1681c). Most adverse information other than criminal convictions generally cannot be reported after seven years, with exceptions such as some jobs paying $75,000 or more a year.
  • Your file (§ 1681g). You have the right to see the information in your file and learn who received your report for employment in the past two years.

Can you sue Ferretly?

You may be able to sue if a Ferretly report about you was inaccurate because the company did not use reasonable procedures, included information it should not have, or if Ferretly failed to reasonably reinvestigate your dispute, and you were harmed, for example by losing a job offer.

  • Negligent violations (15 U.S.C. § 1681o): actual damages, such as lost wages and emotional distress, plus attorney’s fees and costs.
  • Willful violations (§ 1681n): actual damages or statutory damages of $100 to $1,000, punitive damages, and attorney’s fees and costs.
  • Deadline (§ 1681p): generally two years after you discover the violation, and no later than five years after it happened.

We did not find any CFPB, FTC or state enforcement action against Ferretly. The employer that ordered the report may have its own duties under the disclosure and adverse action rules.

FCRA Attorneys handles these cases on contingency. No fee unless we win.

Get a free case review

The time to file is limited. If a Ferretly report cost you a job or an opportunity, save the report, the notices and your dispute, and request a free case review. FCRA Attorneys has offices in Dallas, Houston, Chicago, Los Angeles and Atlanta, and files FCRA cases in federal court nationwide, directly or with local counsel.

Questions about suing Ferretly

Can I sue Ferretly?

Yes, if the facts support it. Ferretly appears on the CFPB's list of consumer reporting companies, and when its reports are used to decide whether to hire you, the FCRA applies. You may have a claim if a report was inaccurate because of unreasonable procedures, or if Ferretly failed to reasonably reinvestigate your dispute.

Does Ferretly have a file on me?

Probably only if someone ordered a report. The CFPB listing says you will only have a file with Ferretly if a company engaged it to create one. If you signed a background check authorization, ask the employer which screening company it used.

How do I get my Ferretly report?

The CFPB listing says Ferretly provides a free report on email request. Email [email protected], or call 833-337-7385. If an employer sent you a pre-adverse action notice, it should include a copy of the report.

What does it cost to bring a case?

There is no fee unless we win. FCRA Attorneys works on contingency, and the FCRA lets a successful consumer recover reasonable attorney's fees and costs from the company.

Related reading

Sources

Updated November 2026. This page is general information, not legal advice.

More company guides

Other companies we sue

Employment & gig-work background checksCheckrCheckr runs background checks for employers and gig platforms, including Uber and Lyft. If a Checkr report pinned someone else's record on you or reported something it shouldn't have, the Fair Credit Reporting Act gives you the right to fight back.Employment background checksSterlingSterling, now part of First Advantage, screens job candidates for employers. If its report tied you to someone else's record or reported something too old or incomplete, the Fair Credit Reporting Act gives you the right to sue.Employment background checksHireRightHireRight screens job applicants and gig workers for employers around the world. If its report showed a record that isn't yours, isn't current or shouldn't be there, the Fair Credit Reporting Act lets you sue.Employment background checksFirst AdvantageFirst Advantage is one of the largest employment background screening companies, and since late 2024 it also owns Sterling. If its report got you wrong, the Fair Credit Reporting Act lets you dispute it and, when the company fails you, sue.Employment background checksGoodHireGoodHire runs employment background checks for small businesses. If your GoodHire report was wrong and cost you a job, the Fair Credit Reporting Act gives you the right to sue.Employment background checksAccurate BackgroundAccurate Background prepares employment background checks covering criminal records, driving records, drug tests and employment verification. If its report about you was wrong, the Fair Credit Reporting Act gives you the right to sue.

No fee unless we win

The company that broke the law pays our fees.

Start My Free ReviewCall or Text (888) 498-9533
CallTextFree Review